Rock Ice — Porcelain Tile

Raphael Porcelain warrants that its first-quality porcelain tile and paver products are manufactured in accordance with applicable industry standards, including ANSI A137.1, and will be free from manufacturing defects for a period of one (1) year from the date of purchase.

Scope of Warranty

This Limited Warranty applies only to products:

Purchased and installed in the United States and Canada

Installed in accordance with Raphael guidelines, the TCNA Handbook, and ANSI standards

Used for intended and approved applications

Important Conditions

Note: Please read carefully before beginning installation.

1. Pre-Installation Inspection: Tile and pavers must be inspected prior to installation.

2. Acceptance: Installation constitutes full acceptance of the product.

3. Visible Defects: No claims will be honored for appearance issues after installation.

Coverage Details

What is Covered: Manufacturing defects in first-quality material.

What is Not Covered:

Improper installation or maintenance

Shade, color, or texture variation inherent to porcelain

Damage from misuse, impact, or structural movement

Slip resistance performance or environmental conditions

Labor, removal, or reinstallation costs

Remedy

If a valid claim is confirmed, Raphael Porcelain will, at its option:

Replace the defective material, or

Refund the original purchase price